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IBM Sametime Unified Telephony

What Is IBM® Lotus® Sametime® Unified Telephony?

IBM logoHere is a short excerpt from Understanding IBM Lotus Sametime Unified Telephony (This is an external IBM link):

IBM Lotus Sametime Unified Telephony (SUT) software is a new offering that is designed to make it easy to access and manage telephone communications from inside the Sametime or Lotus Notes client. The SUT offering extends the value of Sametime software as a platform for communications by providing a rich, unified communication and collaboration experience to users, allowing them to seamlessly and simply integrate voice, video, and telephony capabilities.

This is particularly beneficial for companies with multiple private branch exchange (PBX) environments. From a line-of-business perspective, integrating telephony as part of a company's unified communications platform can help improve business processes by improving collaboration and speeding decision making.

However, the telephony environment to be integrated may include tens or even hundreds of telephone systems as a result of decentralized decisions in divisions, countries, branch offices, or through acquired companies. Therefore, when implementing unified communications systems, IT and network managers are looking for solutions that can leverage and extend these disparate, mixed, multi-vendor communication systems.

How does the Dialogic® 2000 Media Gateway Series support IBM Lotus Sametime Unified Telephony?

The Dialogic® 2000 Media Gateway Series (DMG2000 Gateways) is a set of turnkey appliances that seamlessly merge traditional telephony systems with IP networks to help businesses migrate to IP telephony and SIP-based UC. The DMG2000 Gateways provide up to 120 channels of digital T1/E1 protocols to enable SIP gateway capabilities. Featuring unparalleled PBX and direct PSTN compatibility, these appliance gateways are easy to install, configure, and maintain and are tested for interoperability with IBM Lotus Sametime Unified Telephony (SUT) software.

Key features and services that the DMG2000 Gateways enable for IBM SUT are:

  • Call delivery on multiple networks providing flexible call routing to suit the end user's requirements
  • TDM-to-TDM failover routing for survivability
  • Support for simultaneous SIP-to-PSTN and PBX connectivity
  • Availability of Dialogic® ProTM Services Per Unit Plan support contracts
  • Field-proven, broad PBX interoperability
  • Detailed configuration guide
  • International approvals

DMG Enables IBM SUT

Read more in the Technical Brief.

  • Click on the Support/Training Tab above for Dialogic Media Gateway Series General PBX Interoperability and Configuration Guides

Configuration Guides

Configuration Guide: Connecting IBM Lotus Sametime Unified Telephony to a PBX using a Dialogic® 2000 Media Gateway
This document is intended to detail a typical installation and configuration of Dialogic® 2000 Media Gateway Series (DMG2000) connected directly to the PBX for use with IBM Lotus Sametime Unified Telephony application.

Configuration Guide: Connecting IBM Lotus Sametime Unified Telephony to the PSTN using a Dialogic® 2000 Media Gateway
This document is intended to detail a typical installation and configuration of Dialogic® 2000 Media Gateway Series (DMG2000) connected directly to the PSTN for use with IBM Lotus Sametime Unified Telephony application.

Configuration Guide: Connecting IBM Lotus Sametime Unified Telephony to the PSTN and a PBX using a Dialogic® 2000 Media Gateway
This document is intended to detail a typical installation and configuration of Dialogic® 2000 Media Gateway Series (DMG2000) connected in-between the PSTN and the PBX for use with IBM Lotus Sametime Unified Telephony application.

Dialogic® Pro™ Standard Per Unit Plan for Dialogic® Media Gateway Series

Dialogic Media Gateways are deployed where critical enterprise telephony connects to messaging and other IT systems. As they perform such a critical function in the enterprise's IT infrastructure it is essential that they are highly available. The Dialogic Pro Standard Per Unit Plan for Dialogic Media Gateway Series harnesses the power of Dialogic to help you ensure the highest possible levels of availability and performance from your Dialogic Media Gateway.

Key Features:
Expert Technical Support from Dialogic Telephone and email support direct from Dialogic's Americas or EMEA or APAC support centres. Next business day response time commitment to technical questions by phone or email.
Advance Replacement Insurance Next business day replacement shipped direct from Dialogic by courier.
Extended Warranty Warranty on hardware extended up to 5 years. Active current contract on registered gateway required.
Software Maintenance Access to latest and other selected software versions.

Click here for details on Dialogic Pro Standard Per Unit Plan for Dialogic Media Gateway Series.

Technical Briefs