Enterprises that are seeking to deploy multi-city or multi-county contact centers often establish point-to-point communication between onshore and offshore contact centers via international Private Line Circuits (IPLC) or IP Virtual Private Network (VPN), usually using PRI signaling between sites. This makes enterprise network operation cost prohibitive.
An efficient way to address this is to deploy a toll quality voice compression solution to reduce costly international bandwidth expense.
The Veraz Call Center Network Compression solution combines the highest voice quality with the economies associated with VoIP. Moreover, Veraz's superior voice compression, which is as high as 12 to 1, enables enterprises to achieve over 90% savings in bandwidth costs while maintaining toll quality voice. The internal equipment redundancy allows for less than one second of switchover time guarantees continuation of calls even during system failure and the in-band (bearer) management from centralized site, allows for further savings on operational costs.
PRINT THIS DIAGRAM Efficient traffic transport for voice, fax, and voice band modem - 12:1 voice compression ratio for over 90% in bandwidth cost savings
- Less than 6 months for Return on Investment (ROI)
- Toll - quality voice maintained with minimum bandwidth
- Efficient and reliable transmission of many PRI signaling links at each site
- Carrier-grade availability and reliability - internal redundancy
- Simple operation and maintenance
- Quick and easy deployment
- Provides internal equipment redundancy
- Less than one second of switchover time guarantees
continuation of calls even during system failure
|
