ControlSwitch 5.x O&M Training
P/N: TR500/0001
Description: The "ControlSwitch 5.x O&M Training" provides participants with an in-depth understanding of the architecture and functionality of the integrated system, providing the necessary knowledge and skills to perform essential system administration and provisioning. In addition, this course explains routing and digit rules features of the ControlSwitch.
This training course combines theory and hands-on practice.
Target Audience: Network, operations and maintenance engineering personnel
Course Duration: 40 hours (5 days)
Prerequisites: Familiarity with IP Networking, TDM basics, Telephony and VoIP principles. Basic understanding of SS#7, ISDN, MGCP, H.323 and SIP.
Course Objectives: Upon successful completion of this course participants will be able to:
  • Understand the basic operation of the ControlSwitch platforms (technology, architecture, hardware & management)
  • Understand administrating tools of the ControlSwitch
  • Perform a full provisioning of the ControlSwitch
  • Perform basic routing configuration of the ControlSwitch
Course Topics:
  • Introduction to ControlSwitch Protocols
  • Functional modules, interfaces, typical applications
  • Basic administration procedures
  • Network elements description, creation and provisioning
  • Signaling Gateway concept & configuration procedure
  • Routing, Rerouting & digit rules handling
  • Fault & diagnostics, monitoring, alarm management
  • Maintenance & operation
  • Call flow, message flow
  • System’s alarms, handling alarms
  • System’s reports
  • Billing records and mediation
  • Network redundancy between ControlSwitch Elements
  • High Availability – Active / Stand-By Components
  • Fail-over / Fail-back capabilities
  • Basic troubleshooting and preventive maintenance
Certification: Participant will be granted certification to perform provisioning, basic routing configuration, basic operation and maintenance needed for routine operation of the ControlSwitch.
No. Of Participants: Up to ten (Maximum of 8 recommended)
Training Manual: Each participant will receive a comprehensive training manual that will include indepth theoretical material, exercises and product documentation.
Training Location: Veraz Training Center or at Customer premises