Field proven, high performance, combined media processing (resource) boards; available in PCI and CompactPCI form factors
With No ISDN PRI Trunks these combined media (resource) boards provide a true universal port solution with a robust media feature set, including voice processing, speech recognition, fax, and conferencing capabilities in a single PC slot. These boards build upon the features of the Dialogic® DM/V2400A combined media board by adding a universal media load, improved media densities, and the ability to choose from nine different types of predefined media loads - including one that offers 480 ports of voice processing features including the play and record of voice prompts, tone signaling, tone detection and generation, and call progress analysis on the DMV4800BC.For combined media boards with two (2) or four (4) ISDN PRI trunks, see Dialogic® DMV600BTEP, DMV1200BTEP, DMV600BTEC, and DMV1200BTEC Combined Media Boards.
| Features and Benefits |
| New universal media loads offer mixed media resources including voice, fax, and conferencing |
Combines three boards into one
Reduces the development, inventory, and solution costs by eliminating the need for dedicated media boards |
| Built on the industry-standard telephony bus — ECTF H.100/H.110 CT Bus |
Lets applications expand (up to 1200 ports per system) through access to other communications boards, such as IP telephony, ATM, HDSI, and SS7 |
| Supports TrueSpeech* voice coder (a default coder with Microsoft* Windows* supported by Windows Media Player) |
Lets developers play Internet content and develop unified messaging systems without creating and supporting custom clients |
| Ability to select between 16 ms, 32 ms, and 64 ms echo cancellation tail on select media loads |
The longer tail leng 0000211B ths are useful for environments and applications when optimum audio quality and clarity is a necessity |
| Supports three different types of conferencing media loads including rich, standard, and basic |
Maximizes flexibility by offering media loads that let you deploy network-grade conferencing systems with comparable features, audio quality, and density as typical proprietary solutions, but at significantly reduced costs |
| Supports continuous speech processing |
Reduces system latency, increases recognition accuracy, and improves overall system response time for high-density speech solutions |
| Product Highlights |
| System size |
Service Provider / Large Enterprise |
| Form factor |
PCI
CompactPCI* |
Resource bus
|
H.100
H.110 CT Bus |
Ports
|
DMV3600BP: 120 to 576
DMV4800BC: 240 to 704 |
Resource bus
|
H.100
H.110 CT Bus |
Operating systems
|
Linux*
Windows* 2000
Windows 2003
Windows XP* |
| Network interface |
None |
| Signaling |
None |
Applications
|
Messaging and enhanced services
Wireless and fixed-line short message service (SMS)
Color ringback
Voice portal
Contact center and e-Business
PC-PBX
Audio conferencing server
Web conferencing
Prepaid/debit card |
| Order by item market name |
DMV3600BP
DMV4800BC
|
Data Sheet
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The Dialogic® Media Boards are among the industry's most powerful media platforms for developers seeking to rapidly build and globally deploy the highest density media server solutions for the enterprise and public networks. They provide a true universal port solution with a robust media feature set, including voice processing, speech recognition, fax, and conferencing capabilities in a single PC slot. The boards are available in both H.100 (PCI) and H.110 (CompactPCI) compliant universal form factors and are well-suited for service providers and large enterprise applications.
Application Notes
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Dialogic® Continuous Speech Processing (CSP) is a feature available with select Dialogic® boards supporting high-performance, speech-enabled applications. CSP is also available with Dialogic® Host Media Processing (HMP) Software, enabling customers with board-based speech solutions to easily add VoIP to their product portfolio.
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This application note describes Global Call and associated API usage and protocol configurations recommended for obtaining CPA results with Dialogic® products. A sample test application (sr6callp) is included for exercising CPA scenarios on HMP 2.0, Dialogic interface boards for HMP, and Dialogic boards with DM3 and Springware architectures.
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This application note compares the performance of the Dialogic® DM3 Media Boards for PCI with the newer DM3 Media Boards for PCI Express using recently conducted latency tests, and discusses how reducing latency can improve system performance and the quality of audio conversations.
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This document provides architectural guidelines for migrating an existing application written for media boards with Dialogic® Springware Architecture to media products with Dialogic® DM3 architecture.
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This application note discusses a way of using Dialogic® APIs in .NET applications that are written in managed high-level .NET programming languages, such as Visual Basic.NET or Visual C#.
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This application note covers a broad range of topics on T1 telephony interfaces, including configuring Dialogic® boards for T1 and troubleshooting.
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This application note provides detailed information about the classes and commands that make up the MRCP V2 client library. Dialogic developed this library to provide a starting point for integrating MRCP-based applications with Dialogic® products to create next-generation speech solutions.
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This guide is designed to provide updated information in table format about currently available system releases and the operating systems they support. This information can help you choose the telecom board you need for a particular operating system configuration.
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When porting an existing application from Springware to DM3 architecture or designing a new application for DM3 architecture, guidelines are helpful, especially about the correct use of processes and threading and the handling f individual channels.
Case Study
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After a highly competitive proposal process, Zain in Jordan chose Jinny Software to create its new value-added services platform. Jinny used its Media Resource Server technology and built the platform using Dialogic® DM3 Media Boards and Dialogic® Distributed Signaling Interface (DSI) Components.
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With its expertise in mobile technology and the delivery of music-related Value-Added Services, Cellebrum decided to create a new service called Mobile Radio, designed to provide the personalization of an MP3 player to a mass audience via their mobile phones. Because of their proven reliability and scalability, Cellebrum decided to deploy with Dialogic® signaling and media products, which it has worked with for more than a decade.
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Sun Systems used PowerMedia HMP Software Release 4.1 for Linux when creating a new IVR system for a major mobile operator in Thailand. Sun Systems has been using Dialogic products to enable its solutions for more than 17 years.
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Forte-IT's IVR IntelleScript PRO (built on Dialogic® media and signaling products) handles services in over two million calls per day for VimpelCom, a major Russian mobile operator, which supplies services under its Beeline brand.
White Paper
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Enterprises strive for service excellence to win new accounts and to serve existing customers, establishing long-term purchasing loyalty. The contact center, as the focal point of communications, is a strategic asset in achieving this goal. Customers have ever-rising expectations of service quality, and enterprises need to invest heavily in systems and staff to meet their demands. An alternative for these enterprises is outsourcing, in which some or all of the contact center operation is managed by one or more third-party organizations.
Use the Purchase page linked below to find partners to purchase Dialogic products. The order codes below are for your reference when making a purchase.
Purchase