Delivering Cloud Communications Services
Because service continuity is a key requirement for service providers specializing in cloud communications, Dialogic® BorderNet™ products are excellent choices because of their field-proven reliability, scalability, and ease of administration and maintenance.
Types of Cloud Services
In cloud-based voice and data communications services, telecom applications, switching, and storage are generally managed by third parties. These services can range from Voice over IP (VoIP) communications, IP contact centers, collaboration systems, and conferencing to hosted PBX and unified communications with voice, fax, video, and data requirements.
For the enterprise, cloud services can embed communications capabilities into business applications such as Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) systems. For “on the move” business people, these services can be accessed through a smartphone, supporting increased productivity while away from the office.
Cloud can also provides click-to-call capabilities for IP contact centers and social networking sites, and access to Instant Messaging systems and video communications, broadening access for customers or the interlinking of people in a social group.
Benefits of Connecting Cloud Services with Dialogic® BorderNet™ Products
All three members of the BorderNet product family can play a role in the delivery of all types of cloud-based services. The Dialogic® BorderNet™ 2020 Session Border Controller provides media transcoding and IP signal interworking for any application platform on which a service provider has chosen to develop and deliver cloud-based services. The synergy between the BorderNet 2020 IMG and the Dialogic® BorderNet™ 3000 Session Border Controller promotes the rapid introduction of highly desirable new services at a low cost in mobile and fixed IP networks, with the BorderNet 3000 SBC delivering secure interconnection across SIP borders and SLA assurance along with a powerful integrated tracing capability for advanced troubleshooting.
The Dialogic® BorderNet™4000 Session Border Controller provides comprehensive session security, connectivity, and service assurance features to enable the interconnection of diverse IP networks.
BorderNet Products Delivering Cloud Services